2015年3月18日星期三

Godaddy优惠码使用信用卡无法支付小记

最近想在Godaddy上注册一个COM的域名,首先想到的是在网上寻找注册优惠码,Google中搜索“Godaddy 优惠码”的关键词,可以找到一堆堆的优惠码网站。没想到让我找到了0.99$的优惠码,条件是使用信用卡支付。

我没想到COM域名也能有如此低价,想当年我买INFO域名的时候1.99美元已经低的让我无法接受了。我赶紧登录Godaddy,生怕低价很快消失了。

加入购物车,支付的时候只有外币信用卡(Credit/Debit/Prepaid Card)和支票(Checking Account )的付款方式。我赶紧找同事借信用卡帮忙支付(该同事经常海淘,具有双币信用卡),可是在输入信用卡的信息提交的时候总是提示错误:“There was a problem processing your transaction. Please verify your payment information or use an alternate form of payment.”善良的同事以为是信用卡出了问题,他让我别急,遂从卡包里拿出另一张信用卡。可是在支付的时候,依然提示上面的信息。

我只好回来求助Google,原来好多人也遇到同样的问题,大家推测的原因归纳如下:

  • 域名优惠码的问题,0.99、1.99等低于7.99美元的优惠码都不能使用。
  • 使用的优惠码之前被人使用过,有些优惠码只能使用一次。
  • 0.99、1.99的优惠码只能在美国或加拿大使用。
  • 0.99、1.99的优惠码只能用美国或加拿大的信用卡可用。

于是有人支招:

  • 使用VPN更改IP为美国IP。
  • 支付地址填写美国地址。
  • 使用国外信用卡。
  • 使用7.99以上的优惠码。

以上的解决方案我只尝试了第一种,更改IP以后问题依旧。其他的方法没有尝试。

针对0.99优惠码不能使用的问题,我专门问了Godaddy的客户,得到了几乎官方的答复,以下为聊天记录(隐藏了个人信息,用@@@@代替),Nico是客服,hill是本人。

Nico – Hello and welcome to Live Chat! Thank you for your patience. How may I assist you today?
hill – hi, i got a problem when i placed my order. it show the following info : There was a problem processing your transaction. Please verify your payment information or use an alternate form of payment.
Nico – I am sorry to hear that Hill. In order to provide the best assistance, may I please have your customer number or domain and the 4-digit call-in PIN you created for the GoDaddy account?
hill – please wait
hill – Customer #: @@@@
hill – call-in PIN is @@@@
hill – i used the Promo Code like cjc149s1. the price i got is 0.99 usd per year. is that reason?
Nico – Thank you, Hill. Give me just a few moments.
Nico – Yes, that promotional code you are attempting to use is not eligible for this order. If you would like to add your card on file, I can remove the promotional code and process the order without it.
hill – when i input the promotional code, it did not give an error message.
Nico – I have checked the code in our system and unfortunately it is not eligible for this order.
Nico – Most codes have various restrictions. We suggest reviewing the email or marketing notice to determine the code’s eligibility.
hill – ok
hill – is 0.99$ promotional code only used by Canadian and American?
Nico – As I said, most codes have various restrictions. I do not have the ability to see the specific restrictions, but I would recommend reviewing the email or marketing notice.
hill – ok
Nico – Would you like me to remove the code and process the order without it?
hill – yes, please
Nico – OK. Please add your payment method: Click here to add a new payment method.
hill – ok
hill – thanks
Nico – Let me know when that has been added, thank you!
hill – i want to know the price i got.
Nico – The price for @@@@ without promo code is ¥65.13.
Nico – You are still saving ¥31.00 off normal price.
hill – ok, i will add the payment method by myself. thanks
Nico – OK. I can still process the transaction to ensure it goes through.
hill – if i added the payment method ,the domain name will automatic renew?
Nico – Yes. I can disable the auto-renewal for you if I process it, if you wish.
hill – thank you, i need time to consider it.
hill – i know how to do it. thanks.
Nico – OK. Is there anything else I can assist you with today?
hill – NO, thank you very much
Nico – Have a great day.
Nico – Thank you for using Live Chat. To help us serve you better, please take a moment to complete a short survey. It will display as you close the chat by clicking the chat bubble at the top right of the screen.
Thanks for chatting. Please click the “Close” icon, and then tell us how we did.

从上面的聊天记录可以得出结论:

  • Godaddy的部分优惠码有使用限制,系统中并没有提示限制条件,只是在支付的时候不让支付成功。
  • 0.99美元的低价优惠码官方没有指定说需美国或加拿大才能使用。
  • 可用的优惠码的获取途径是注册邮箱和市场推广(Godaddy官网),虽然我Gmail中经常收到的优惠码没几个能用的。
  • 在Godaddy中支付途径中添加信用卡的话会导致自动续费。

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